Re: Arabic emails Subject and Sender

[Armelle Nedelec <arn at scs-net dot org>]

Nadim Shaikli wrote:

> --- Abdallah  <abd at techie dot com> wrote:
>
> > I wonder why arabic emails passsing through my RH9 + postfix + cyrus
> > are getting their 
> > Subject changed to XXXXXXXXXXXXXXXXXXXXXXXX and Sender changed to
> > ???????????????
> >
> > I pop email using mail clients like (mozzila and outlook) and some have
> > the subject and sender correct.
> >
> > Webmail client (apache 2 + squirrelmail) shows the above. Emails sent
> > through a mailform also exhibit the problem.
> >
> > Have you seen this on your systems ? 
> >
> > How can I go about fixing it ?
>
>
> Look into the encoding that is being used in the varlous applications
> (or websites) that are not displaying Arabic correctly.  They might be
> hardcoded to use values like us-ascii or similar.  To be safe, you should
> always use UTF-8 in all your correspondance and tell those that mail you
> to do the same.  Experiement a bit in that area and I'm sure something
> will resolve - report back when that happens so that others might benefit.
>
> Hope that helps.
>
>  - Nadim

Usually you get that in webmail in the list of mails. At this time they 
don't get the encoding caracter in the mail and just display in your 
default character set.
Then when you read the mail, they should read the header (Content-Type 
text/plain; charset=utf-8) and display the mail correctly. At least 
that's the way IMP/HORDE is working... and it's according standards.

In fact that's mainly why, even with writing utf-8, you may have problem 
to see arabic on mails. Because if you don't say in your mail that 
you're writing utf-8, it won't guess it. That's the reason lots of mail 
from the doc list have to be opened and change the encoding character... 
usually you write utf-8, but the webmails don't tell it (don't write the 
 header correctly), so next generation of webmail should give you the 
choice of your character encoding... or use utf-8 by default.

by the way Nadim, when you write, it's coded us-ascii, which mean I 
cannot see the arabic correctly in mozilla, without opening it and 
change the encoding.

Regards
Armelle Nedelec
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